We are glad to offer a 100% money-back return on all equipment returned back to us in 100% re-sellable condition (not appearing to be used), within 30 days of purchase. (minus the shipping). Because we know this is an inconvenience on both ends, we make a special effort at HERESPOTHERE.COM to describe each item in complete detail, so you know exactly what you are getting!
However, if the item shows wear and tear, or requires excessive repackaging, please understand that we cannot guarantee a 100% refund, but will try to give you a fair pro-rated return amount at our discretion, depending on how much effort it is to clean up the item and repackage it.
Customer satisfaction is our primary concern, and we strive to be fair and honest in our service to you!